Shipping policy

At Al Hawra Marine, we ship genuine OEM marine parts worldwide.

Order Processing

All orders are processed within 1 business day. Orders placed during business hours are typically shipped the same day. Orders placed on weekends or public holidays will be processed on the next business day.

International Shipping

We offer international shipping to most countries. Shipping options and estimated delivery times are displayed at checkout based on the destination.

Delivery times may vary depending on the destination country, courier service, and customs clearance procedures.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can track your shipment directly through the courier’s website.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs authorities.

Shipping Address

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays or losses caused by incorrect address details.

Important Notice

Customers must confirm correct engine model and serial number compatibility before placing an order. If you are unsure, please contact us prior to purchase.

Contact

If you have any questions regarding shipping, please contact our support team and we will be happy to assist you.